Frequently Asked Questions

Where do you ship?

We ship worldwide directly from Jerusalem. Shipping times and costs are calculated at checkout.

What are your pieces made of?

Our jewelry is crafted in 14K gold, sterling silver, and other fine materials. Each product page lists its specific materials.

Can I order a custom or personalized piece?

Yes. Many of our name necklaces and Judaica items can be personalized. Contact us at info@rina.co.il for custom requests.

What is your return policy?

See our Shipping & Returns page for full details.

Do you offer repairs?

Yes — see Request a Repair.